Privacy policy

Sipgate is committed to respecting our customer’s privacy. Once you choose to provide personally identifiable information, it will only be used in the context of your customer relationship with sipgate. sipgate will not sell, rent, or lease your personally identifiable information to others. Unless required by law or your prior permission is obtained, sipgate will only share the personal data you provide with other sipgate entities and/or business partners who are acting on sipgate’s behalf to provide you services. Such sipgate entities and/or national or international business partners are governed by sipgate’s privacy policies with respect to the use of this data.

Sipgate may compile and provide aggregate statistics or reports about customers, sales and traffic patterns to third parties. None of these reports or statistics will include personally identifiable information. However, sipgate reserves the right to use personally identifiable information to investigate and help prevent potentially unlawful activity that threatens either sipgate or any company affiliated with sipgate. Moreover, upon the appropriate request of a government agency, law enforcement agency, court or as otherwise required by law, sipgate may disclose personally identifiable information.

Sipgate uses Google Analytics, a web analytics service provided by Google, Inc. („Google“). Google Analytics uses „cookies“, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

sipgate uses Hotjar, an web site usage analysis tool, provided by Hotjar Ltd.

Hotjar is a tool that aggregates data on how visitors to our site use are using the website.

Hotjar uses cookies to collect non-personal information (these information include, but are not limited to, pages visited, how pages are used and interacted with, type of device and browser used and the country your are in).

For more information on Hotjar, how it collects data, what data it collects and how to opt out of it collecting your information please go to Hotjar’s own privacy policy

By visiting our website you acknowledge that you accept and consent to our privacy practices as well as those of Google Analytics and Hotjar as outlined or linked to in this policy.

For further information please contact privacypolicy@sipgate.co.uk.